More time for the essentials
Funktio is a versatile business platform that enables you to streamline your business processes and workflows.
Customers, projects, and supply chains are managed easily and quickly in one place.
Funktio is a SaaS service produced by Verkkoasema that has strong system experience.
Service management system improves efficiency
The system will help reduce manual work, improve the management of service requests, and monitor the progress of processes in real-time.
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Response time
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Customer satisfaction
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Operational efficiency
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Solution rate
Platform features
Login and security
- Secure login with username and password.
- Two-step authentication with the Funktio feature or Microsoft MSLA.
- Password recovery for users who have forgotten their password.
- Multilingual support for the user interface (English and Finnish).
Customisation and configuration
- Ability to save searches as favorites for personal or collective use.
- Custom column configuration for personalised search views.
- Ability to export data to Excel for reporting and analysis.
Search and filtering
- Advanced search features for fields with customisable filters.
- Ability to store and download search parameters for efficient processing of tickets.
- Possibility to filter records by any criteria.
Governance tools
- User management for creating and maintaining user accounts.
- Management of groups and classifications for organised processing of tickets.
- Access to advanced settings and external APIs for system integration.
User profile and settings
- Personalised user profiles with the possibility to change the interface language.
- User-specific email configuration for communication settings.
- Security settings, including the password change function.
Additional features
- Import from Excel function for entering and transferring data.
- Responsive design for compatibility with different devices and screen sizes.
Architecture and security
- SaaS application, you don’t need your own installation.
- Also, on-premise installation is possible, please ask separately.
- The application and its data are stored in the EU (Finland).
- Each instance is in its database.
A platform that meets your business needs
The Funktio platform offers a fully customisable solution, so you only pay for the features your business uses. A flexible pricing model allows you to maintain cost-effectiveness at all stages of your business as it grows and develops.