Do you know if your company has unanswered messages?
Funktio is a platform that ensures your customers’ messages are processed quickly. You can delegate tasks to your colleagues and check the status of the message to ensure that it has been dealt with.
With Funktio, you can serve your customers efficiently through a single service channel, allowing your customer to advance their own business without delay.
Funktio is a SaaS service produced with Verkkoasema’s strong system experience.
You have a message. Where?
In Funktio!
Funktio brings transparency to customer service
With Funktio’s features, your team and company will be seen by your customers as active and responsive entities. You can also say goodbye to internal message juggling.
- Unified interface for contacts as tickets.
- Selected individuals see the message, the person in charge responds, and you can track that the issue is being handled.
- Create an internal follow-up message, for example, for sales to handle.
- The ticket is closed once the issue is resolved, but you can return to that contact later.
Funktio reduces time wastage
With Funktio, you avoid being the weakest link in the message chain. The “broken telephone” effect is eliminated, improving the quality of your communication and customer service as well as the value of the time spent.
- Sharing source information becomes easier: you don’t need to repeat the same thing multiple times.
- Keep everyone involved in the process or task informed.
- Avoid multiple people handling the same issue.
Funktio ensures that messages are responded to
Customer service is a competitive field where quick and evolving entities engage their customers with immediate service. Funktio is a competitive advantage and the right choice when you aim to:
- Ensure responses to customer or stakeholder messages —including when and what was responded to.
- Streamline operations without major system overhauls.
- Distribute information to desired employees instead of individualizing.
- Measurable and developmental customer service.
Start Funktio for free
Try Funktio for 30 days without commitment.
Upon activating your subscription, pricing is based on the number of users, with the flexibility to add more users later.
Pricing
Cost-effective customer service.
Flexible pricing is determined by the number of users your company has in Funktio. The value lost to delayed responses or daily message shuffling is easily offset.
- User-friendly
- Secure
- Customizable
- Integrable
Monthly fee
25 € / user / month
- For 10 or more users: 23€/user/month
- 30 or more users: 20€/user/kk
- Minimum order: 4 users, 12 months
If required, we can offer support for the implementation phase starting from 1500€.
- training, design and implementation of fields and classifications, assistance with data import
Story
Funktio is a SaaS service developed by Verkkoasema, born from the experiences of businesses struggling with the unmanageability of various channels. Verkkoasema took action by creating a messaging hub alongside its existing software solutions. Its publishing system and CRM platform are utilized by entities ranging from SMEs to listed companies.
Contact us
Jyrki Sundström
Sales, Product owner
jyrki@funktio.fi
+358 40 7331447
Tiina Räisänen
Sales & Marketing
tiina@funktio.fi
+358 44 5411971
Contact us
"*" indicates required fields
